A Culture Where Employees
Want to Come to Work
Asurion is a Nashville-based company that provides a wide range of device protection and support services for smartphones, tablets, consumer electronics, satellite receivers and more. Asurion operates in 14 countries, has more than 16,000 employees worldwide, and services 280 million consumers. Since the company merged with NEW in 2013, Asurion has become one of the top three largest employers in Klamath Falls, employing more than 600 at the local call center.
With two colleges and a local high school graduation rate that exceeds the national average, Klamath County provides Asurion with a steady pool of articulate, friendly and dependable employees, who have an average tenure of nearly three years. Lawrence Jones, Director of Call Center Operations, appreciates the commitment, loyalty and technical experience of Klamath County’s workforce.
After a training program, new employees move to the production floor and transition to the daily flow of Asurion. The company works hard to maintain the interest and excitement new hires enjoy. With many different strategies to create a fun and productive work environment, Asurion has created a culture where employees want to come to work. Asurion staff is offered full medical benefits, tuition reimbursement, bonus options, regular opportunities for raises, special monthly events, and many social engagement opportunities throughout the year.
In addition to Asurion’s impact as a large employer within the community, the company has found many worthy endeavors in Klamath County that it is proud to support with service and charitable contributions. Asurion participates in programs that support local schools, Relay for Life, United Way, Klamath County Food Bank, The Klamath Animal Shelter and Court Appointed Special Advocates.